Terms and Condition
a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer (e.g. United Kingdom).
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations.
Limitations of Liability
This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design (see also our special crash replacement program under section registration!).
This warranty does not apply when the product has been modified.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to XeNTiS recommendations and/or riding or installation in conditions or applications other than recommended.
This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by XeNTiS.
This warranty shall not cover damages resulting from commercial (rental) use.
XeNTiS reserves the right to confiscate product deemed unsafe by our warranty department.
NOTE: When sending in an item for warranty, PLEASE remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc. If you fail to remove these items, we are not responsible if they are lost or damaged. THERE IS A $25 CHARGE PER WHEEL FOR TUBULAR TIRE REMOVAL!!!